Shipping

Shipping Information

Welcome to Celestiva, where your satisfaction is our priority. We strive to provide you with a seamless and enjoyable shopping experience, including reliable and efficient shipping. Here's what you need to know about our shipping process:

Dispatch Time: Orders are typically processed and dispatched within 1-2 business days after payment confirmation. This ensures your chosen items are on their way to you promptly.

Shipping Options: We offer a range of shipping options to cater to your preferences and urgency. Choose from standard shipping for cost-effectiveness or expedited shipping for faster delivery.

Delivery Times: The estimated delivery times vary depending on your location and the selected shipping method, Please note that custom orders may require additional processing time, as we ensure each personalized piece meets our high standards of quality. During the checkout process, you will have the opportunity to review and choose the shipping option that best suits your needs.

Order Tracking: Stay informed about the status of your order with our convenient order tracking feature. Once your order is dispatched, you will receive a tracking number, allowing you to monitor its journey to your doorstep.

International Shipping: Celestiva proudly serves customers worldwide. For international orders, please be aware that additional customs duties or taxes may apply, depending on your country's regulations. These charges are the responsibility of the customer.

Shipping Costs: Shipping costs are calculated during the checkout process based on your selected shipping method and delivery destination. You will see the total cost before finalizing your purchase.

At Celestiva, we are committed to providing you with a smooth and reliable shipping experience. Should you have any questions or concerns, our customer support team is ready to assist you.

Thank you for choosing Celestiva for your jewelry needs.